
Beyond Implementation: What Buyers Can Learn from Forrester’s Salesforce Consulting Services Landscape
How do you choose the right Salesforce partner today, when so many seem to offer the same things? Choosing a Salesforce partner has never ma...

Salesforce TrailblazerDX (TDX) 2025 showcased groundbreaking innovations across AI automation, developer productivity, and governance. This year’s event centered around the evolution of Agentforce 2dx, AgentExchange, and enhanced integrations with Data Cloud, MuleSoft, Slack, and Tableau.
Our Head of Revenue Cloud Practice, Tim Feng, attended the event and provided a breakdown of Key Takeaways, Announcement, and New Features!
For those who couldn’t attend, all key sessions and insights are available on-demand via Salesforce+.
Salesforce introduced Agentforce 2dx, a major upgrade to its AI-powered automation platform. This evolution enables AI agents to go beyond reactive interactions, offering proactive, workflow-driven automation across enterprise systems.
Salesforce expanded Agentforce’s integration ecosystem to unify AI-driven automation with core enterprise systems:
Salesforce introduced AgentExchange, a new marketplace where businesses can discover, deploy, and customize prebuilt AI solutions.
Salesforce introduced a full lifecycle framework to streamline AI development, testing, deployment, and monitoring:
Our partners at Elements.cloud conducted popular sessions introducing Process Configuration Mining, an AI-powered feature that scans organizational metadata to create automated process maps, reducing misconfigurations and deployment risks.
Watch Agentforce command a robot to solve real-world problems at Salesforce’s TDX conference.
https://www.youtube.com/watch?v=K9qjGFBF2RU
Salesforce TDX 2025 delivered major advancements in AI-driven enterprise automation. With Agentforce 2dx, AgentExchange, enhanced integrations, and AI lifecycle management tools, businesses now have more control and flexibility over AI-powered workflows. These innovations set the stage for a future where AI seamlessly augments human decision-making, drives efficiency, and unlocks new digital labor opportunities.
As a Salesforce Summit Partner and Agentforce Ready Partner, LevelShift helps businesses seamlessly adopt AI-driven automation with Agentforce, Einstein Copilot, and Data Cloud integrations. Whether you’re exploring AI agents, optimizing workflows, or enhancing customer experiences, our expertise ensures a smooth and scalable implementation.
Let’s connect to bring AI automation to your business!

Is your Salesforce platform expanding to the point where it is becoming an opera...

Explore proven architecture models, integration strategies, and scalability cons...

There’s a lot of buzz in the Salesforce world right now, and honestly, it’s dese...

Beyond Implementation: What Buyers Can Learn from Forrester’s Salesforce Consulting Services Landscape
How do you choose the right Salesforce partner today, when so many seem to offer the same things? Choosing a Salesforce partner has never ma...

Why Data Cloud? The Importance of Activation
Do you ever feel like your business is a gold mine of data, but you’re still digging with a plastic shovel? Every customer interaction—brows...

Salesforce Pricing: Cost Drivers Beyond License Fees Explained
Why does Salesforce feel predictable at 10 users but complex and harder to forecast at 100? At the enterprise and mid-market level, CRM budg...