Dynamics AX Support Services

Tailored Support for Dynamics AX Users

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Flexible AX support designed to keep your operations going non-stop.

Even though Dynamics AX support, including AX 2012 R3's extended support, officially ended on October 1, 2023, we're ready to help you keep your systems operational. With our flexible AX support services, you can extend the life of your current systems while planning your next steps. We will ensure your business continues to thrive without disruption.

Our Capabilities

Here's how we extend your system's lifespan and safeguard your business's future:

System Stability

Our proactive support minimizes downtime and maximizes performance, ensuring uninterrupted operations even during peak times.

Swift Issue Resolution

Our experts resolve issues quickly, ensuring optimal system's performance and continued stability.

Proactive System Management

We proactively monitor and manage your system, adapting configurations and fixing issues before they become problems.

Streamlined Integration

We help you integrate third-party tools into Dynamics AX, improving functionality and boosting business growth.

Maximize Your Dynamics AX Investment

If you're staying with Dynamics AX for now and cloud migration isn't on the immediate horizon, we help you get the most out of your current system.

We can help you leverage a range of AX capabilities, such as:

Effortless Integration

Connect Dynamics AX with internal systems and third-party solutions, enhancing collaboration and data flow.

Smoother Operations

Boost stability, automate workflows, and customize solutions to optimize day-to-day operations.

Anytime, Anywhere Access

Access your system data on any device, enabling real-time decisions from wherever you are.

Customized Insights

Unlock deeper insights with custom dashboards powered by Power BI, tailored to your business needs.

Azure-powered Hosting

Explore the benefits of hosting your on-premises AX solution on Microsoft Azure for enhanced security and scalability.

Stay Supported Until You're Ready for Dynamics 365 Migration

LevelShift can help you extend the lifespan of your Dynamics AX while preparing you for a smooth transition to Dynamics 365 when the timing is right for your business.

Our services include:

  • Tailored assessments of your Dynamics AX environment, including customizations and ISV solutions.
  • Guidance on code migration and the differences between Dynamics 365 overlaying and extensions.
  • Preparing your custom solutions for upgrade.
  • Developing a clear roadmap for migrating to Dynamics 365 Finance and Operations.
  • Hosting AX migration workshops for your team.
  • Helping you begin your cloud journey with Microsoft Azure or Power Portals, while staying on Dynamics AX.

Planning to upgrade from AX 2012 to Dynamics 365 F&O? We recommend starting with a Dynamics 365 upgrade assessment to ensure a smooth transition.

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Benefits of Our On-Demand Services 

Our team works on-demand—you only pay for the hours and services used—without being tied to a subscription model.

We’ve helped clients across industries streamline their development, integration, maintenance, and administration with our ODS approach, while providing advisory support to guide their Dynamics roadmap.

Scalable support that adjusts to your needs.

No resource planning or conflicts.

No usage level commitments.

Pay only for what you use, with 50% lower total cost of ownership compared to traditional models.

Why LevelShift

Our team of experts delivers flexible, tailored, and comprehensive support for your Dynamics AX system. From quick fixes to offering proactive support, we work closely with you to understand your unique needs and develop a plan that delivers optimal performance and meets your budget. 

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Customizable Solutions:

We tailor solutions to fit your business goals. 

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Expert Team:

Our highly skilled consultants provide top-tier support.

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Cost-Effective Approach:

Our on-demand services give you flexibility without long-term contracts. 

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Proactive Planning:

We analyze your industry and create a strategic roadmap. 

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Full Version Support:

We cover all versions of Dynamics AX. 

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Flexible Support:

Get the help you need, whenever you need it.

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Employee Training:

We equip your team to ensure system effectiveness. 

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No Contracts:

Use our services as needed without being locked into a subscription.

Our Perspectives

Talk to our Dynamics AX Experts Today

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