Copilot Agents for Dynamics 365 Business Central

Your AI-powered Assistants for Smarter, Faster Business Operations

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Transforming Business Central with a Unified AI Agent Ecosystem

Business operations are filled with repetitive yet critical processes—data entry, order management, approvals, and validations—that consume time and slow productivity.

LevelShift's Copilot Agents for Dynamics 365 Business Central bring intelligence and automation to these processes through specialized AI-powered agents.

Each agent is purpose-built to handle a specific function—whether it is processing orders, managing procurement, or maintaining master data—helping users interact with Business Central via simple natural-language commands.

Working natively within your Business Central environment, these agents enhance productivity, improve accuracy, and free teams to focus on strategic work instead of repetitive tasks.

Our Current Lineup of Copilot Agents:

Accelerate your order-to-cash process with an AI assistant that creates, updates, and posts sales orders using natural language.

Key Benefits:

  • Accelerated order-to-cash cycle: Automate key steps—from quote creation to invoicing—to shorten processing time and improve cash flow.
  • Error prevention and data accuracy: AI-driven validations ensure each order meets business rules before posting, reducing rework and discrepancies.
  • Increased productivity: Teams spend less time on repetitive data entry and more time on customer engagement and strategy.
  • Real-time insights: Retrieve, review, and analyze sales data instantly to support smarter, faster decisions.
  • Seamless system integration: The agent securely connects to Business Central, ensuring consistency across finance, sales, and fulfillment workflows.
Copilot Sales Order Agent

Simplify procurement workflows and improve compliance with an agent that automates purchase order creation, approval, and posting.

Key Benefits:

  • Faster purchase cycles: Automate purchase order creation and approvals to accelerate procurement timelines.
  • Improved accuracy: AI validations ensure all orders comply with budget limits, vendor terms, and item requirements.
  • Smarter decision-making: Access real-time insights into spending patterns, vendor performance, and inventory needs.
  • Enhanced collaboration: Enable procurement, finance, and operations teams to work from a unified, intelligent interface.
  • Reduced administrative load: Free up your teams from routine tasks, allowing focus on vendor strategy and cost optimization.
Copilot Purchase Order Agent

Ensure accuracy and consistency across your vendor, customer, and item data with an AI agent that automates master data creation and validation.

Key Benefits:

  • Centralized data accuracy: Automate validation and approval checks for master records to ensure accuracy across all entities.
  • Reduced manual workload: Minimize repetitive data entry by enabling users to create and update records through natural language.
  • Faster onboarding and updates: Quickly onboard new vendors, customers, and items without navigating complex data fields.
  • Improved compliance: Built-in rules ensure adherence to internal policies and external regulatory standards.
  • Interconnected master entities: Changes in one dataset (such as vendor address updates) are reflected across linked transactions, maintaining consistency.
Copilot Master Data Agent

More Agents On the Way

LevelShift's Copilot Agent ecosystem will continue to evolve, with new agents already in development to enhance additional business functions. Each will work in harmony within the same Copilot and Business Central environment, ensuring a consistent, intelligent experience across your operations.

With this growing suite of AI-driven agents, your organization can progressively modernize one process at a time, building toward a truly connected, intelligent enterprise.

Completely Customizable for Your Business

Our Copilot Agents can be customized to match your business policies, approval hierarchies, and management processes.

As your business grows, our agents evolve to support new data domains, regions, and compliance requirements, ensuring your operations remain controlled yet adaptable.

Post-implementation Support

Our team operates on an on-demand basis, meaning you only pay for the hours and services you use—no subscription required.

We've supported clients worldwide across various industries, simplifying development, integration, maintenance, and administration through our flexible ODS model. Additionally, we provide advisory support to guide you through every phase of your Dynamics roadmap.

Flexibility to scale up or down as needed.

No concerns about resource planning or conflicts.

No usage level commitments.

Pay only for what you use.

The total cost of ownership is 50% lower compared to other options.

Why LevelShift

As a trusted Microsoft Certified Partner, we offer:

Deep Expertise Icon

Deep expertise

Our team of experts understands the intricacies of Business Central, ensuring seamless integration and optimal performance.

Proven Track Record Icon

Proven track record

With a history of successful implementations, we deliver tangible results that drive business growth.

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Customization and flexibility

Our solutions are tailored to your specific needs and adapt to your unique processes.

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Exceptional support

Our dedicated support team is always ready to assist you, ensuring smooth operations and maximizing ROI.

Our Perspectives

FAQs

They are AI-powered assistants built with Microsoft Copilot Studio to automate specific business processes in Business Central, such as sales order creation, purchase order management, and master data maintenance.

Each agent focuses on a distinct process area:

  • The Sales Order Agent automates order creation, modification, and posting.
  • The Purchase Order Agent simplifies procurement workflows from request to approval.
  • The Master Data Agent guarantees accurate, consistent, and current records for vendors, customers, and items.
Any organization using Business Central that wants to reduce manual work, enhance data accuracy, and incorporate conversational AI into daily operations.
They connect through verified Business Central APIs and connectors, ensuring secure, real-time data synchronization and full compliance with Microsoft standards.
Yes. All agents are built in Microsoft Copilot Studio and follow Business Central's familiar interface, so users can work naturally without additional training.
Absolutely. Each agent can be tailored to match your company's policies, approval hierarchies, and processes, evolving as your business grows.
We handle configuration, deployment, training, and post-go-live support to ensure your team adopts the agents smoothly and confidently.
Yes. New agents are being developed to automate additional processes across Business Central, giving you more opportunities to boost productivity through AI.

Curious about how our Agents can amplify your Business Central experience?

Let’s explore the possibilities to together.

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