Dynamics 365 for Retail
LevelShift helps retailers unify their channels, improve inventory accuracy, and deliver data-driven customer experiences with a Dynamics 365 solution tailored to your retail operations.
Schedule a Free AssessmentROI over 3 years
With Dynamics 365 Commerce implementation
Increase in billable hours
Through automation
Inventory accuracy
With RFID and real-time tracking
Reduction in operational costs
Through digital transformation
Retail is Evolving — Disconnected Systems Can’t Keep Up
Modern retailers face constant pressure:
Inventory inaccuracies leading to stockouts and overstock
Disconnected systems across stores, warehouses, and digital channels
Rising customer expectations for a seamless omnichannel experience
Shrinking margins due to poor forecasting and manual processes
Inefficient replenishment and slow demand response
Limited visibility across locations, promotions, and product lifecycles
These challenges impact revenue, customer loyalty, and operational performance.
To compete and scale, retailers need a unified, intelligent operations backbone—not just isolated technology fixes. That’s where LevelShift comes in.
The Solution — A Unified, Intelligent Retail Operating Platform
LevelShift implements Microsoft Dynamics 365 for Retail to help retailers:
Deliver seamless omnichannel experiences
Achieve >95% inventory accuracy
Optimize supply chain and replenishment
Increase margins with data-driven insights
Empower store teams with real-time tools
Dynamics 365 becomes the digital backbone of your retail operations — LevelShift ensures it’s tailored to how your business actually works.
Retail Capabilities Delivered by LevelShift
Unified Omnichannel Commerce
- Seamless BOPIS, curbside, ship-from-store
- Unified product, pricing, promotion, and customer data
- Real-time availability
Intelligent Inventory & Supply Chain
- Automated replenishment
- AI forecasting
- 95%+ inventory accuracy
- Store-to-store transfers
Customer Experience & Personalization
- AI recommendations
- Loyalty management
- Behavior-based campaigns
- 360-degree insights
Store Operations & Workforce Management
- Mobile POS
- Staff scheduling
- Task management
- Store performance metrics
Advanced Retail Analytics
- Store, product, and channel insights
- Predictive analytics
- Automated reporting
AI-Powered Retail — LevelShift + Copilot
AI automates and enhances retail workflows:
- Price optimization
- Promotion recommendations
- Intelligent replenishment
- Supplier risk alerts
- Trend forecasting
- Seasonal planning
Teams can ask Copilot:
- “Which stores will run out of SKU 14567 this week?”
- “What’s the best price point for our summer collection?”
- “Show inventory health across all regions.”
Why Retailers Choose LevelShift
Deep retail industry understanding
Tailored workflow design
Fast deployment with minimal disruption
Flexible On-Demand retail support
Focus on margin, revenue, accuracy, and customer experience outcomes
Post-Implementation Support (On-Demand Model)
LevelShift continues to enhance your retail operations with:
Seasonal planning
New store rollouts
Pricing and promotion tuning
Inventory and supply chain optimization
Real-time issue resolution
Continuous system enhancements