AI-Driven Salesforce Managed Services

Reduce your Salesforce Platform Managed Services costs by 40%.

WHAT IS AIO?

Beyond Traditional Managed Services

Modern enterprises are outgrowing traditional operating models that are too manual, reactive, and slow to scale. While Managed Services aim to help, they typically rely on labor-heavy ticket systems that lack innovation.

AIO changes everything. We replace traditional ticket-based support with automated, guardrail-driven services. Using admin automation, standard patterns, and AI, we deliver reliable, scalable operations.

Reactive issue resolution
Siloed operations knowledge
Unpredictable system performance
Proactive issue prevention
Centralized intelligence hub
Consistent, optimized performance

The AIO Framework: Guided, Business-Focused Ops

AIO is built on a layered framework that transforms reactive support into a proactive, intelligent operating model. Each layer builds upon the next to deliver measurable outcomes.

Hyper Automation

Systematically remove manual steps from high-volume operational workflows using AI Agents, RPA, Self-Healing Scripts, and BPM.

  • Knowledge Management integration
  • Automated DevOps and Release Management
  • User Access Management automation
Hyper Agility

Enforce common patterns and pipelines so change is fast, predictable, and safe across all orgs.

  • Rapid Response capabilities
  • Dynamic Allocation of resources
  • DevOps best practices
TDM Services Center
Adaptive Intelligence

Use operational data, Smart Agents, and AI assistance to improve triage, routing, decision-making, and execution.

  • ML Insights and Predictive Analysis
  • Event Correlation
  • NLP Models for intelligent processing
  • Data-driven decision making
Outcome Alignment

Run the service against clear operational and business outcomes instead of just ticket volumes.

  • KPI-driven service delivery
  • Persona-based support
  • Experience and Assurance focus

AIO Impact Comparison

MetricBefore AIOAfter AIO
Admin Hours on Maintenance40+ hrs/week< 10 hrs/week
Data Quality IssuesDiscovered reactivelyPrevented proactively
System PerformanceVariableConsistently optimized
Feature DeliveryDelayed by maintenanceAccelerated by automation

Why LevelShift?

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Deep Salesforce Expertise

Decades of combined experience across every Salesforce cloud and industry vertical.

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Proven Methodology

Our 12-week framework has delivered results for organizations of all sizes.

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Continuous Innovation

We stay ahead of Salesforce releases to keep your automation cutting-edge.

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Partnership Approach

We don't just implement and leave—we partner with you for ongoing success.

Our Perspectives

Ready to Transform Your Salesforce Operations?

Discover how AIO can help you reclaim your admin hours and accelerate feature delivery.

Talk to Our Experts