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Salesforce B2B Commerce

Build a frictionless B2B buying journey.

Talk to Our Experts

Partner with the Salesforce B2B Commerce Experts

Are you struggling with complex sales processes, inconsistent customer experiences, and inefficient order management? With LevelShift's B2B Commerce consulting, your customers will enjoy a seamless self-service experience that resembles the convenience of B2C buying.

Gartner's June 2025 survey found that 61% of B2B buyers now prefer a rep-free buying experience — meaning the majority of your customers would rather complete purchases on their own terms, on their own timeline, without waiting on a sales rep.

When you create a modern, interactive, personalized eCommerce storefront, you will experience a significant boost in online sales. A partnership with LevelShift means that your sales team will receive value-added insights, reducing their burden and accelerating revenue growth. Embrace best-in-class solutions to transform your B2B experiences and achieve digital success in eCommerce.

Talk to our Experts

LevelShift for B2B Commerce Businesses

Fragmented sales channels, complex pricing, and inefficient order management can slow B2B growth. LevelShift helps you simplify operations, connect systems, and deliver better buying experiences with Salesforce B2B Commerce.

What B2B Commerce Means for your Business

  • Deploy and optimize Salesforce B2B Commerce for tailored eCommerce experiences.
  • Deliver consistent experiences across web, mobile, and social channels.
  • Reduce manual work and improve operational efficiency.
  • Connect Salesforce with CRM, ERP, and marketing platforms for a unified workflow.

Top B2B Challenges We Solve

  • Streamline sales cycles with automation that reduces manual effort and helps teams close deals faster.
  • Deliver consistent, personalized customer journeys across web, mobile, and partner channels.
  • Simplify order management, inventory visibility, and complex pricing structures to improve accuracy and efficiency.
  • Connect Salesforce with CRM, ERP, and marketing platforms to create a unified view of your business.

Outcome

A connected B2B Commerce experience that accelerates sales, improves customer satisfaction, simplifies operations, and supports long-term growth.

Our Approach

With LevelShift's tried-and-tested B2B commerce implementation approach and adaptable engagement model, your personalized e-commerce storefront is just a step away. Our expert team collaborates closely with your stakeholders to ensure a seamless alignment with your business requirements. We cover everything from business analysis to support services. Whether you want to build a new eCommerce storefront or enhance your current solution, we have the experience and expertise.

Strategic Roadmap

1

Analysis of Business Requirements

2

Develop Implementation Roadmap

3

Solution Implementation and Integrations

4

Process Validation

5

Maintenance and Support

AppExchange Rating & CSAT Score

530+

Projects Completed

4.9

Average Rating

170+

Customer Reviews

120+

Certified Experts

Have questions about Salesforce B2B Commerce?

Keep customers coming back with support from our Salesforce B2B Commerce specialist.

Miles Sims
Miles Sims

AVP Manufacturing - Global
Client Partner 

Doubling Revenue with Salesforce B2B Commerce – Success at Scale

For a leading food and aero technology solutions provider, manual service processes, phone-based ordering, and disconnected systems created friction throughout the customer buying journey. We transformed their operations with Salesforce B2B Commerce, delivering a self-service customer portal integrated with their ERP system to streamline purchasing and improve customer engagement.

See How We Did It

Doubled revenue growth

A personalized self-service buying experience increased customer engagement threefold while helping the organization achieve a 2x increase in revenue.

Reduced manual service effort

Automated ordering, account management, case creation, and ERP-integrated workflows significantly reduced manual touchpoints and lowered the cost to serve each customer.

Enhanced customer buying experiences

A centralized B2B Commerce portal enabled customers to place orders, access invoices, manage requests, and complete routine transactions independently, improving satisfaction and increasing order volumes.

Why LevelShift

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Deep Salesforce Expertise

As a Salesforce partner, LevelShift possesses in-depth knowledge of the Salesforce platform and best practices for B2B Commerce.

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Focus on Customer Experience

LevelShift specializes in designing and implementing user-centric B2B Commerce solutions that enhance customer engagement.

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Proven Track Record

With a history of successful Salesforce implementations, LevelShift has a proven ability to deliver high-quality solutions that meet client needs and exceed expectations.

Forrester

Forrester Q4 2025

LevelShift is recognized in the independent Salesforce Consulting Services Landscape for Agentforce, Data Cloud & Field Service.

Our Perspectives

FAQs

It helps businesses deliver personalized product catalogs, streamlined ordering processes, consistent omnichannel experiences, and faster checkouts, making B2B purchasing as intuitive as B2C shopping.
Yes. Salesforce B2B Commerce can integrate with CRM, ERP, marketing automation platforms, payment systems, and other business applications to ensure seamless data flow across the organization.
The platform helps address challenges such as lengthy sales cycles, inefficient order management, complex pricing structures, disconnected sales channels, limited customer visibility, and manual operational processes.
LevelShift combines deep Salesforce expertise with proven implementation experience to help organizations build scalable B2B commerce solutions that align with their business goals and customer expectations.
LevelShift offers end-to-end services including consulting, implementation, custom development, system integrations, workflow automation, customer experience optimization, and ongoing support and maintenance.
LevelShift follows a structured methodology that includes business requirement analysis, roadmap development, solution implementation, process validation, and ongoing maintenance to ensure long-term success.
As a Salesforce partner with extensive implementation experience, LevelShift focuses on customer-centric commerce experiences, scalable solutions, and measurable business outcomes while providing expert guidance throughout the transformation journey. .

Get in Touch

Streamline your sales and deliver consistent customer experiences

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