Salesforce Consulting Services Landscape Report by Forrester

Choose Your Salesforce Partner with More Confidence

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What Matters When Choosing a Salesforce Partner Today

Enterprises invest heavily in Salesforce across core clouds, AI, data, and integrations. But the real challenge is not just implementation. It is finding the right partner to help optimize, modernize, and expand existing Salesforce ecosystems into multi-cloud and multi-product environments.

Forrester’s independent landscape report helps Tech and CRM leaders evaluate Salesforce service providers with greater clarity, especially when looking beyond core clouds.

This report is designed for enterprise leaders looking to make smarter Salesforce decisions in a market that is broad, crowded, and rapidly evolving.

With this report, you will get:

An independent view of the Salesforce consulting services landscape

A clearer way to evaluate providers that can help optimize, modernize, and expand Salesforce environments

Insight into how partners differ across core and extended Salesforce scenarios

Clear insight into providers’ focus areas across key Salesforce capabilities.

Practical perspective on where the Salesforce consulting market is heading next

Why This Report Matters Now

The Salesforce partner ecosystem is broad, and many providers can appear similar at first glance.

This report helps buyers assess the market with more clarity by showing where providers differ, what they focus on, and how to think about partner fit in a more informed way.

At the same time, the partner market has become harder to navigate. Buyers are not just looking for firms that can implement Salesforce. They are looking for partners who can help simplify complexity, support transformation, and create measurable business outcomes.

This report helps buyers cut through that complexity by offering an independent view of the provider landscape and the factors that matter most in partner evaluation.

Where LevelShift Fits in the Salesforce Landscape

LevelShift was recognized in The Salesforce Consulting Services Landscape, an independent Forrester report that profiles Salesforce consulting service providers across the market.

For buyers, that matters because it positions LevelShift within a broader provider landscape and highlights our focus in the areas enterprises increasingly care about beyond core clouds.

LevelShift brings:

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Recognition in Agentforce, Data Cloud, and Field Service

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Salesforce Summit Partner

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Enterprise delivery experience across complex Salesforce environments

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A practical, outcomes-focused approach that goes beyond implementation

What Smart Buyers Should Look for in a Salesforce Partner

Choosing a Salesforce partner today is not just about certifications or scale. The right partner should help organizations:

Maximize Salesforce investments

Expand across clouds and products

Deliver AI-driven outcomes

Drive adoption, governance, and change

Get the Forrester Report

Access The Salesforce Consulting Services Landscape and get an independent perspective on the Salesforce consulting partner market.

Disclaimer:
This report was independently produced by Forrester Research. LevelShift has licensed an approved reprint for distribution. Forrester does not endorse any company, product, or service included in its research.

FAQs

The report provides an independent overview of Salesforce consulting service providers, helping enterprise buyers understand the capabilities, focus areas, and positioning of different firms.
The Salesforce ecosystem has expanded beyond core CRM into AI, data, and multi-cloud environments, making partner selection more complex and critical for long-term success.
No. Forrester provides an independent landscape view and does not endorse any company, product, or service.
LevelShift is recognized as part of the Salesforce consulting services landscape, reflecting its capabilities across areas such as multi-cloud environments, data, and emerging AI-driven solutions.
The report is intended for enterprise decision-makers such as CIOs, CRM leaders, and IT teams evaluating Salesforce partners or planning to expand their Salesforce ecosystem.
You can understand how different providers compare, what capabilities matter most, and how to evaluate partners based on your business goals and transformation needs.