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Salesforce Admin and Support Services

Hands-on Salesforce admin support to optimize your setup without a full-time hire.

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Why do you need Salesforce Admin and Support Services?

Salesforce is a powerful platform for managing customer relationships and business operations, but maintaining long-term efficiency requires continuous oversight beyond implementation. LevelShift provides structured Salesforce platform management to maintain stability, improve performance, and support evolving business needs.

Experienced Salesforce professionals manage day-to-day operations, including issue resolution, user support, configuration updates, and data maintenance, ensuring the platform remains reliable and aligned with business workflows.

IBM's 2025 CEO Study found that 50% of organizations struggle with disconnected systems from rapid technology investments, while only 25% of initiatives deliver expected ROI. Structured platform management helps turn those investments into consistent business value.

By proactively maintaining system health and resolving issues early, LevelShift helps your teams reduce disruptions and keep Salesforce performing consistently so they can stay focused on business outcomes.

Salesforce Admin and Support Info

Build an AI-Ready CRM Foundation with Dedicated Salesforce Support

We align your Salesforce setup with your business goals, empowering teams with the right tools and best practices to drive measurable results through dedicated, ongoing support that keeps your CRM secure, optimized, and ready to scale.

User Access Management

Control permissions, set password policies, and define login rules to ensure your Salesforce organization remains secure and well-organized.

Community Customization and Branding

Brand and personalize Salesforce communities to enable seamless collaboration with partners, customers, and other stakeholders.

TDM Services Center
Role-Based User Interfaces

Design tailored interfaces so each user role sees only the features and data relevant to their responsibilities.

Workflow and Automation

Analyze business processes and automate key workflows, enabling intelligent automation and preparing your org for AI-driven operations.

Why Choose LevelShift as Your Salesforce Admin Partner?

Flexible On Demand Services Icon

Flexible On Demand Services Model

We offer flexible engagement models tailored to your budget, timeline, and project needs—giving you Salesforce support exactly when you need it, without the cost of a full-time admin, while ensuring transparency and value at every step.

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Pricing

Our pricing reflects the same flexibility as our engagement models. It is structured around your scope, timeline, and level of ongoing support, so you only pay for what you actually need.

Proven Salesforce Expertise Icon

Proven Salesforce Expertise

Work with seasoned Salesforce professionals who bring deep experience across multiple clouds and industries. Our certified admins and architects provide hands-on support, design tailored solutions, and deliver a cohesive, branded experience with seamless integrations across your ecosystem.

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AI-Focused Support

We go beyond day-to-day admin support to prepare your Salesforce environment for AI-driven capabilities with strong data, governance, and automation foundations.

AppExchange Rating & CSAT Score

530+

Projects Completed

4.9

Average Rating

170+

Customer Reviews

120+

Certified Experts

Transforming Member Engagement and Support with Agentforce

For a nonprofit trade association representing more than 120,000 ironworkers across North America, fragmented systems, limited data visibility, and inefficient access to information created operational challenges and increased support demands. LevelShift consolidated Salesforce environments and implemented Agentforce to improve engagement, streamline operations, and deliver faster access to critical member resources.

Explore the Story

80% Faster Resolution Times

Agentforce automated repetitive inquiries, enabling members to find information quickly while allowing support teams to focus on more complex requests.

95%+ User Engagement Post Go-Live

A structured adoption strategy, phased deployment, and tailored training programs drove strong user participation and platform adoption.

Enhanced Self-Service Member Experience

Members gained seamless access to local union information, training resources, FAQs, and district council details through a responsive, branded digital experience.

Customer Testimonial

Campaigns were successful due to their communication and understanding

LevelShift did an excellent job taking a digital newsletter and helping us set up our Pardot integration from scratch. Taking our current process and implementing it into the Pardot template and campaigns was successful due to their communication and understanding of our current system and needs.
Bob Braun
Business Development Manager, Douglas Products

Why LevelShift

Top 1% Globally

Flexible On Demand Services Model

530+ Projects

Pricing

120+ Certified Experts

Proven Salesforce Expertise

14 Years of Platform Depth

AI-Focused Support

Forrester

Forrester-Recognized Salesforce Expertise

Our Perspectives

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FAQs

A Salesforce admin support team manages user access, roles and permissions, workflows, reports and dashboards, automation rules, data integrity, release updates, and system enhancements to keep your CRM operating efficiently.
Implementation focuses on initial setup and deployment, while admin support ensures the system remains optimized, updated, and aligned with changing business processes after go-live.
Yes. Ongoing maintenance includes troubleshooting, workflow refinements, automation tuning, release readiness, data cleanup, performance improvements, and proactive system health checks.
We enforce role-based access controls, conduct permission audits, maintain validation rules, monitor integrations, and align configurations with compliance standards to safeguard data integrity.
Yes. AI functionality depends on clean data, structured automation, and strong governance. Ongoing admin support ensures your CRM environment is optimized and AI-ready.
Organizations typically seek third-party support when internal resources are limited, system complexity increases, integrations expand, recurring issues persist, or ongoing optimization is required without hiring full-time staff.
Yes. We provide admin and support services across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Account Engagement, Data Cloud, and Revenue Cloud, ensuring consistency across your ecosystem.

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Work with expert Salesforce admins who simplify complexity with secure, agile workflows!

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