About the client
The client is a popular retail chain following a traditional workflow model. They required a more dynamic, modern platform that could handle large volumes of data and, at the same time, decrease their turnaround time.
Client challenges
- The client used a traditional point-point integration model, which caused data transfer delays from different systems. Moreover, the user experience took a massive hit due to the lack of API-driven design.
- Tightly coupled integrations led to a cumbersome experience for the customers. In addition, a lack of strategy was apparent due to poor design layouts.
- Another big concern was that application teams manually managed most integration projects. This hampered their workflow and caused many errors.
Solution
- LevelShift is an industry leader in offering customized iPaaS solutions. As a Boomi advanced partner, the LevelShift team assessed the client’s existing workflows to understand the automation needs and recommended the best-fit solution.
- Based on the observations, the team formulated a well-planned API-driven strategy. Boomi’s API management helped in creating a centralized database.
- Design guidelines for all the integrations will help in future alterations and customization.
- Using Boomi’s API-driven approach, a rigid governance process is established for project initiation and SDLC. This helped shift governance from the applications team to a new central integrations team.
Benefits
- Eliminated application dependency.
- ARB process enabled a consistent design approach across integration types.
- Improved reusability from frameworks – exception handler, audits, and logs.
- Metadata strategy helped with efficient implementations and shorter turnaround times.