About the client
Our client is one of the largest multinational mass media and entertainment companies. A leader in the American animation industry, the company has diversified into live-action film production, television, and theme parks.
Solution
One of the core challenges that our client faced was communicating network hub details and updates with affiliates. LevelShift helped the client by
- Creating Visualforce pages to unify all hub details and make them accessible.
- Adding tracking features, workflow mapping, notifications, alerts, and improving UX.
Benefits
- Improvement in communication resulted in a 20% rise in affiliate performance.
- Unified view of the hub with child nodes.
- The request tracking feature resulted in 50% faster issue resolution.