About the client
The client provides long-term care, retirement, and assisted living services for older adults across Ontario, Canada. With a large, distributed workforce operating across multiple care villages and facilities, the organization manages complex HR operations that demand accuracy, compliance, and operational efficiency.
To support workforce growth and improve employee experience, the organization sought to modernize its onboarding and off-boarding processes with a secure digital platform.
Client challenges
The client’s existing onboarding and off-boarding processes relied on manual forms and fragmented systems that lacked the flexibility required to support evolving HR workflows. The current platform could not handle all required functionalities, and employee data could not be reliably used for reporting and workforce analytics. Replacing legacy Microsoft Forms with a scalable application became critical to reduce administrative overhead, improve data accuracy, and enable consistent employee lifecycle management across facilities.
Solution
LevelShift designed and implemented a Power Apps–based Employee Lifecycle Management Platform to digitize onboarding and off-boarding workflows.
- Developed a Canvas Appto manage employee onboarding and off-boarding end to end
- Integrated Azure Active Directoryto securely retrieve employee data and manage identities
- Centralized employee records in Dataversefor secure, structured storage
- Automated approval workflows and notifications using Power Automate
- Designed an intuitive HR interface to manage tasks efficiently
- Built a scalable architecture to support future HR system integrations
This solution replaced manual forms with a secure, governed, and extensible HR platform.
Benefits
- Centralized employee records increased data accuracy by 50%.
- Automated workflows reduced onboarding time by 40%.
- Process automation eliminated manual tasks and improved operational efficiency.
- Structured data improved reporting efficiency by 3x.
- Scalable architecture supports evolving workforce needs.