About the client
The client is a leading Assisted Living Facility and Rehab Center network based in the Mid-West. They run a network of facilities spanning 4 states, helping senior citizens live a comfortable life.
Solution
- Automated the client’s entire onboarding process through a bespoke solution tailored to their specific needs
- Incorporated judicious customizations to align the system with existing workflows and requirements
- Implemented strategic integrations and process automations to ensure efficiency, accuracy, and seamless operations
Benefits
- DocuSign integration reduced their contract signing process, which resulted in an epic 90% improvement in efficiency.
- Credentialing process automations that included auto assignment fast-tracked this process by 75%.
- End-user engagement has increased by a factor of ten.