About the client
The client is an American asset management firm and a wholly owned subsidiary of a global financial planning organization. With a long-standing focus on managing funds for non-profit institutions such as universities and educational trusts, the organization operates in a highly regulated environment that demands accuracy, transparency, and audit readiness.
As the business scaled, the client sought to modernize internal operational processes while maintaining strict governance and compliance standards.
Client challenges
The client relied on manual, spreadsheet-driven processes to manage banking institutions and account information. This approach created operational bottlenecks and introduced security and compliance risks. The absence of a centralized system limited visibility across teams, while fragmented data storage increased the risk of inconsistencies and errors. Manual audit preparation cycles further slowed operations and reduced confidence in regulatory reporting.
Without automation or structured workflows, maintaining compliance and operational efficiency became increasingly difficult. As the organization scaled, it needed a secure, governed, and automated platform to modernize banking account management and improve audit readiness.
Solution
LevelShift designed and implemented a secure, model-driven application using Microsoft Power Apps, tailored specifically for banking account and institution management.
Phase 1: Application Foundation
- Built a model-driven Power Appto centralize banking institutions, accounts, and related data
- Enabled multi-user access with role-based controls to ensure data security and controlled visibility
- Supported Excel data imports to streamline onboarding of existing records
Phase 2: Workflow Automation & Document Management
- Integrated SharePoint for centralized document uploads and secure storage
- Implemented three-level approval workflows using Power Automate to support audit and compliance requirements
- Configured automated notifications and alerts to reduce response times and manual follow-ups
This structured, governed solution replaced fragmented manual processes with a single, auditable system of record.
Benefits
- A single source of truth for institutions, accounts, and documentation improved data accuracy and accessibility.
- Automated, multi-level approvals and centralized records significantly simplified audit preparation and execution.
- Manual effort was reduced by 70%, allowing teams to focus on higher-value activities.
- Workflow-driven alerts reduced notification and response times by 60%.
Role-based access and controlled document storage reduced risk and strengthened compliance posture.