Impact & Sustainability Policy Commitment

1.  Purpose

LevelShift is committed to conducting its business in a manner that supports long-term environmental sustainability, responsible social impact, and ethical business practices. This policy establishes LevelShift’s intent, guiding principles, and operational commitments to ensure that impact and sustainability are integrated into business practices in a manner appropriate to the organization’s size, scope, and growth trajectory.

2.  Executive Commitment

LevelShift’s executive leadership is accountable for embedding impact and sustainability considerations into strategic planning, operational decision-making, and new initiatives associated with the evolving brand. Sustainability is treated as a business responsibility rather than a standalone program, ensuring that growth, innovation, and delivery models are aligned with responsible practices.

This policy reflects leadership’s intent to integrate sustainability into the ongoing pulse of the organization rather than address it as a periodic or reactive activity.

3.  Environmental Responsibility

LevelShift is committed to reducing its environmental footprint within the areas under its direct operational control.

3.1  Sustainable Mobility

• Electric vehicles are utilized within LevelShift’s operational fleet to reduce emissions associated with business activities.
• Hybrid and remote delivery models are prioritized to minimize avoidable travel.
• Where travel is required, environmentally responsible transport options and accommodations are encouraged.

3.2  Energy Efficiency and Clean Energy

• LevelShift promotes responsible energy consumption across its operations.
• Solar energy adoption and other clean energy initiatives are progressed where infrastructure and feasibility allow.
• Energy-related initiatives are designed to scale responsibly as the organization grows.

4.  Responsible Business Practices

LevelShift recognizes that impact extends beyond environmental considerations into how business is conducted and value is delivered.

• Sustainability considerations are integrated into operational planning and delivery models.
• Responsible use of technology, data, and digital platforms is emphasized to support efficiency, transparency, and long-term resilience.
• Decisions are evaluated with consideration for operational risk, resource efficiency, and long-term value creation.

5.  Social Impact and Community Enablement

LevelShift is committed to creating positive social impact through its business model.

• The organization supports nonprofit and educational institutions through purpose-aligned commercial arrangements, enabling access to modern technology and expertise.
• Giving back is embedded into business practices rather than limited to ad hoc initiatives, ensuring sustainability of both impact and operations.
• LevelShift maintains its commitment to structured community and ecosystem contributions consistent with its scale and capabilities.

6.  Partner and Client Alignment

LevelShift operates with an understanding that many clients, including enterprise partners such as Salesforce, maintain advanced and mature sustainability frameworks.

• LevelShift aligns its practices to complement client sustainability goals without duplication or dilution.
• Delivery models and operational practices are structured to support responsible technology adoption and sustainable outcomes.
• Sustainability alignment is treated as a shared responsibility across partnerships.

7.  Workforce Awareness and Accountability

LevelShift recognizes that sustainable impact is driven by people.

• Employees are expected to adhere to responsible operational practices.
• Sustainability awareness is reinforced through leadership communication and everyday business behavior.
• Accountability for responsible practices is shared across the organization.

8.  Continuous Improvement

This policy reflects LevelShift’s commitment to continuous improvement.

• Sustainability practices are periodically reviewed to ensure relevance and effectiveness.
• Initiatives evolve in line with organizational growth, operational realities, and partner expectations.
• The organization remains committed to measurable progress rather than symbolic commitments.

9.  Governance

This policy is approved by executive leadership and applies across LevelShift operations. Responsibility for implementation rests with leadership and functional owners, with oversight maintained at the executive level.

Current State vs. Future Commitments

Area	Current State (Implemented / In Progress)	Future Commitments (Forward- Looking)
Executive Governance	Impact and sustainability considerations are embedded into executive decision-making and operational planning.	Continue integrating sustainability considerations into new initiatives, brand evolution, and strategic planning.
Sustainable Mobility	Electric vehicles are in use within the operational fleet to reduce emissions from business activities.	Expand EV usage where operationally and commercially feasible as the organization grows.
Travel & Delivery Models	Hybrid and remote delivery models are actively used to reduce unnecessary travel. Responsible travel and accommodation practices are encouraged.	Further optimize delivery models to minimize travel impact while maintaining collaboration and delivery quality.
Energy Efficiency	Energy-efficient operational practices are followed across facilities and work environments.	Improve visibility into energy consumption and identify opportunities for incremental efficiency improvements.
Clean Energy Adoption	Solar energy adoption is being progressed where infrastructure and feasibility permit.	Expand clean energy initiatives through phased and feasibility-based implementation.
Digital Sustainability	Digital-first operations are in place, reducing paper usage and improving operational efficiency.	Continue refining digital processes to reduce operational waste and rework.
Responsible Technology Use	Responsible use of technology and data is embedded into delivery and operational practices.	Strengthen governance and awareness around responsible data and technology usage.
E-Waste Management	Electronic waste is disposed of through authorized and compliant recyclers.	Improve tracking and documentation of e-waste disposal practices.
Social Impact via Business Model	Preferential commercial support is provided to nonprofit and educational organizations through purpose-aligned business arrangements.	Continue and refine support models to ensure sustainable, mission-aligned impact.
Partner & Client Alignment	Sustainability practices are aligned to complement client frameworks, including enterprise partners with mature sustainability programs.	Deepen alignment with client sustainability expectations as partnerships evolve.
Employee Awareness	Sustainability awareness is reinforced through leadership communication and day-to-day practices.	Increase consistency of awareness initiatives through periodic reinforcement and guidance.
Measurement & Visibility	Sustainability activities are tracked at an operational level where practical.	Improve measurement maturity over time using existing tools and platforms without introducing unnecessary complexity.
Continuous Improvement	Sustainability practices are reviewed informally as part of operational and leadership discussions.	Establish a more structured review cadence aligned with organizational growth and client expectations.