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Top New Features in Summer ’25 Release: [Service Cloud in Lightning]
1. Enable Business Hours Age to Track Accurate Case Age Without Raising a Support Case Include the Business Hours Age field on case reports ...
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![Top New Features in Summer ’25 Release: [Service Cloud in Lightning]](/_next/image?url=https%3A%2F%2Fresources.levelshift.com%2Fwp-content%2Fuploads%2F2025%2F09%2FSalesforce-service.jpg%3Fv%3D1759680988&w=3840&q=75)
1. Enable Business Hours Age to Track Accurate Case Age Without Raising a Support Case Include the Business Hours Age field on case reports ...

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