
Agentforce Voice: 4 Best Practices for Financial Services Companies
Even in an era of instant messaging and self-service apps, when things get complicated, most people still pick up the phone. In fact, 81% of...
Food for Thought

Discover insights, trends, and best practices in technology, AI, and business transformation.

Even in an era of instant messaging and self-service apps, when things get complicated, most people still pick up the phone. In fact, 81% of...

A software product is only as strong as the data on which it is tested. Yet, in many organizations, test data remains something that develop...

ERP implementations fail more often than they succeed—many studies show that over 70% of ERP projects miss their goals due to poor planning,...

Your legacy system holds years of customer records and custom fields nobody remembers creating. Your new Dynamics 365 environment promises c...

Every industry operates differently: a manufacturing plant focuses on production efficiency, while a retail chain tracks sales and inventory...
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Introduction The Winter ’26 Release delivers a range of updates to Service Cloud in Lightning, focused on enhancing self-service, accelerati...

Whether you work in manufacturing, retail, logistics, healthcare, finance, Hi-Tech or the public sector, the need to act on live data has ne...
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Introduction Winter ’26 brings a fresh set of updates to the Salesforce Platform in Lightning, aimed at making automation smarter, flows eas...

Dreamforce 2025 marked a defining moment for Salesforce’s vision of the Agentic Enterprise, where humans, data, and AI agents work together ...
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Introduction The Winter ’26 Release brings a powerful set of updates to Sales Cloud in Lightning, designed to boost sales productivity, stre...

A Defining Moment For over 25 years, we’ve helped enterprises harness the power of technology — from the early days of outsourcing to the ri...

For enterprises with over $100 million in revenue, data is both a goldmine and a growing pain. Teams gather massive amounts of customer data...