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Boomi for Technology Companies

Unify fragmented SaaS, cloud, and IT systems to reduce technical debt, accelerate innovation, and build an AI-ready foundation for agentic AI.

The Future of Enterprise Technology Is Connected

Integration is no longer just about connectivity; it is the digital fabric that unifies data, applications, and AI across the enterprise. Gartner predicts that through 2026, organizations will abandon 60% of AI projects unsupported by AI-ready data, highlighting the need for modern, connected architectures.

Boomi provides a unified platform for integration, APIs, data, and automation, while LevelShift helps enterprises build resilient, AI-ready foundations that accelerate innovation and long-term business value.

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Problems We Solve for Technology Companies

Looking to Speed Up Customer Onboarding?

Automate customer identity, access, and subscription provisioning across CRM, IAM, and SaaS systems, which reduces manual effort and accelerates time-to-value for new customers.

50–70% faster onboarding/offboarding.

AI Agents:

Software Onboarding Agent

Dealing with Disconnected Systems and Data?

Integrate SaaS platforms, subscription billing, CRM, ERP, and support systems to operate a unified digital platform that eliminates data silos across your product ecosystem.

30–50% faster platform execution.

AI Agents:

Account Health Monitoring AgentSoftware Onboarding Agent

Trying to Improve Customer Retention?

Unify customer, usage, entitlement, and support data to enable personalization and proactive renewal management, reducing churn.

10–20% increase in customer lifetime value.

AI Agents:

Renewal Risk & Account Health AgentContract Renewal Agent

Need Real-Time Insights Across Your Business?

Replace batch processing with real-time data flows across product, analytics, and operations to support AI-driven decisions and faster incident response.

25–40% faster decision-making.

AI Agents:

Incident Response AgentSupport Triage & Resolution Agent

Integrating an Acquisition or New Product Line?

Quickly connect ERP, CRM, identity, and data platforms to onboard acquired products and teams without disrupting operations or customer experience.

30–45% faster time-to-value from acquisitions.

AI Agents:

Self-Service Quoting AgentContract Renewal Agent

Getting Ready for Agentic AI?

Eliminate data fragmentation and orchestration gaps so AI agents can securely act across workflows, enabling governed, autonomous automation.

50–70% faster deployment of AI-driven workflows.

AI Agents:

Security Triage & Compliance AgentIncident Response Coordinator

LevelShift Boomi AI-Ready Framework for Technology Companies

A layered architecture across integration, automation, data, API, and agent layers — enabling technology companies to operationalize AI securely, orchestrate systems in real time, and scale innovation without architectural fragmentation.

Data Analytics Services Illustration

Universal Connectivity (Integration layer)

Connect SaaS products, apps, and IT systems across cloud and on-prem—removing integration debt and giving AI agents real-time CRM, HR, product, and support signals.
Connected Digital PlatformsReal-Time Data SynchronizationRapid M&A and Product Line Integration

Intelligent Automation (Process layer)

Automate workflows like onboarding, provisioning, and escalation, which let agents route decisions, trigger actions, and resolve issues without manual work.
Secure Customer OnboardingCustomer Experience and Retention

Trusted Data Foundation (Data and Modeling Layer)

Create unified data models across product, customer, and ops data, giving AI agents consistent context on users, entitlements, subscriptions, and interactions.
Connected Digital PlatformsCustomer Experience and RetentionReal-Time Data Synchronization

Governed Access (API layer)

Expose secure APIs so AI agents and partners can safely retrieve customer data, update records, and trigger actions across your technology ecosystem.
Secure Customer OnboardingAI-Ready Operations

Agent Governance and Control (Trust Layer)

Design and monitor agents with built-in guardrails for security, compliance, and auditability, ensuring every action is trusted, traceable, and governed.
AI-Ready Operations

Meet the experts behind your AI-ready technology foundation.

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Kumar Vellore
Kumar Vellore

MD - Data, Analytics
and EI

Dhanasekaran Vasudevan
Dhanasekaran Vasudevan

AVP - Enterprise Integration

How We Enable Scalable Integration for Technology Companies

A proven four-phase approach refined over 10+ years of Boomi implementations in high-tech industries.

1

Discover and Define

  • Assess systems, data flows, and integration maturity.
  • Identify priority use cases, risks, and success metrics.
  • Define integration patterns and target architecture.
  • Spot high-value AI agent use cases across workflows.
2

Design and Prepare

  • Design data models, APIs, and transformation logic.
  • Define error handling, governance, and compliance standards.
  • Prepare environments, CI/CD pipelines, and monitoring.
  • Define agent roles, permissions, and guardrails.
3

Build and Integrate

  • Build connectors, APIs, and workflows.
  • Implement validations, exception handling, and alerts.
  • Perform unit, system, and end-to-end testing.
  • Implement and validate agent-driven actions.
4

Optimize and Scale

  • Monitor performance, throughput, and failure patterns.
  • Optimize integrations for cost and scalability.
  • Extend integrations with automation, and AI insights.
  • Tune AI agents based on outcomes and trust signals.
Customer Impact

Unifying Enterprise Applications for a Technology Company

Disconnected enterprise applications were creating operational inefficiencies and limiting visibility across the business. Drawing on its expertise in Boomi integration, cloud connectivity, and enterprise architecture, LevelShift integrated Workday, NetSuite, SAP Concur, and TAP to create a unified digital ecosystem that streamlined operations, automated workflows, and delivered real-time business insights.

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40% License Cost Optimization

Optimized Boomi connector usage to reduce licensing costs while improving integration efficiency.

50% Time Savings in Data Integration

Streamlined data integration workflows to accelerate data movement and reduce processing delays.

80% Operational Automation

Automated core integration processes to minimize manual effort and improve operational consistency.

Why LevelShift

Technology Integration Expertise Icon

Proven Technology Integration Expertise

Boomi-led, agentic integrations. Specialized team driving governed AI across cloud apps, data platforms, and core systems.

AI Center of Excellence Icon

Dedicated AI Center of Excellence (CoE)

Expert team driving AI agent design, deployment, and optimization across your tech ecosystem and cloud platforms.

Time-to-Value Icon

Faster Time-to-Value

Reusable accelerators speed delivery without sacrificing quality.

End-to-End Support Icon

End-to-End Support

From build to 24/7 monitoring for always-on integration operations.

Our Perspectives

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FAQs

Boomi's cloud-native platform connects SaaS applications, internal tools, and third-party systems through pre-built connectors and reusable integration patterns. LevelShift designs scalable architectures that unify CRM, billing, support, product, and analytics platforms to eliminate data silos and streamline operations.
Yes. Boomi supports real-time, event-driven, and batch integrations, enabling technology companies to process high transaction volumes, synchronize data instantly, and support business-critical applications at scale. Boomi also offers change data capture (CDC), event streaming, and API-based integrations for real-time use cases.
Boomi's distributed runtime architecture supports cloud, hybrid, and on-premises deployments, making it well-suited for multi-tenant environments. Organizations can centrally manage integrations while maintaining data isolation, governance, and scalability across customers and regions.
Boomi creates an AI-ready foundation by connecting enterprise applications, APIs, workflows, and data sources. This enables AI agents to access trusted business data, automate actions, and operate securely across the technology ecosystem.
Boomi provides the integration, API, workflow, and data orchestration layer that AI agents need to securely access business systems and take action. With capabilities such as Agentstudio, API management, and data management, Boomi helps organizations build and deploy AI-powered workflows and agentic AI solutions.
Boomi licensing scales based on factors such as connectors, environments, usage requirements, and platform capabilities. As integration needs grow, organizations can expand their deployment while maintaining a single integration platform.
Point-to-point integrations become difficult to maintain as applications and customers grow. Boomi provides a centralized integration platform that simplifies management, improves visibility, accelerates deployment, and reduces technical debt.
Yes. Boomi provides API design, management, governance, and monitoring capabilities that help technology companies securely expose services, support partner integrations, and scale API-driven business models.
Boomi replaces custom scripts, manual data movement, and brittle point-to-point integrations with reusable, governed integration frameworks. This reduces maintenance overhead and improves agility as systems evolve.
Absolutely. Boomi accelerates M&A integration by quickly connecting ERP, CRM, identity, billing, and data platforms, helping technology companies onboard acquired products, teams, and customers faster.
Boomi helps technology companies unify data across SaaS applications, cloud platforms, CRM, ERP, product, and analytics systems to create a trusted data activation foundation. By connecting, synchronizing, and governing data in real time, Boomi enables organizations to power AI initiatives, improve decision-making, personalize customer experiences, and activate data across business processes and digital channels.

Ready to build an AI-ready integration foundation for your technology company?