
7 Must-Know FAQs About Moving from CPQ to RCA
Salesforce CPQ stopped being sold to new customers in early 2025, officially entering End-of-Sale status in March–April 2025. Existing custo...
First things first. Whether you opt for Pardot or Hubspot, it’s all about how you optimize and leverage your marketing automation stack.
So you mean?
Absolutely!
The success of your marketing campaigns, to some extent, hinges on the marketing automation software you use. When it comes to marketing automation, Salesforce Pardot and Hubspot Marketing Hub rise above the rest. Both the platforms have many powerful features and functionalities in common but there has to be a winner, right?
Pardot is a robust marketing automation platform that comes with power-packed features to connect with your customers, generate healthier pipelines and empower sales teams to close more wins. Pardot is a part of the world’s best CRM— Salesforce and allows enterprises to leverage valuable marketing data and execute campaigns without rage-clicking across multiple systems.
HubSpot is an all-in-one marketing automation software that helps to automate marketing tasks just beyond email. Like Salesforce Pardot, HubSpot includes email marketing tools, CMS, social media management and sales tools that act as a touchpoint between your contacts and your organization.
Features | Features | Features |
Lead Capture | ![]() |
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Contact Database | ![]() |
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Data Import/Export | ![]() |
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Lead Database Integration | ![]() |
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Lead Qualification | ![]() |
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Lead Nurturing | ![]() |
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Lead Segmentation | ![]() |
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Lead Validation/Verification | ![]() |
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Pipeline Management | ![]() |
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Prospecting Tools | ![]() |
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Email Marketing | ![]() |
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Drip Campaigns | ![]() |
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Dynamic Content | ![]() |
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Customizable CTA’s | ![]() |
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Website Visitors Tracking | ![]() |
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Chatbots | ![]() |
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Apart from these common features, there’s quite a lot of difference between the two globally recognized marketing automation leaders. The factors differ in terms of Marketing Automation, Customer Service, Reporting, Efficiency, and Functionality.
So in order to evaluate and make sure your B2B inbound marketing strategies are performing beyond your expectations, a clear understanding of both platforms is essential to help you make the right choice.
HubSpot Marketing Hub | Salesforce Pardot |
Customization is available across all the features in HubSpot, but it depends on the software bundle you choose. | Pardot delivers unlimited customization options across most pricing tiers. |
HubSpot’s navigation is user-friendly but due to the continuous update of features, existing tools are moved to new places. | Pardot’s user interface is intuitive and it enables easy & quick creation of automation rules. |
HubSpot Marketing Hub | Salesforce Pardot |
HubSpot users can set up automation workflow with custom templates & set up conditions with optional notifications | With “Engagement Studio”, Pardot invites users to map endless campaigns and options to automate. |
All workflows are applicable once the user loads the platform with contact data. | It also includes a drop-down list that determines the next move with a branching sequence for every command. |
Marketing automation isn’t available for basic packages. | Marketing automation is available across all three packages. |
HubSpot Marketing Hub | Salesforce Pardot |
With robust analytical tools, it helps to track campaign performance, analyze customers’ feedback, and some native reports like landing pages, contact lists, attribution & more. |
Their analytical tools provide unique dashboards to track customer lifecycle, email metrics, campaign performance, ROI & native reports. It covers lead conversions, AdWords campaigns, marketing ROI & many more. |
HubSpot doesn’t provide a customized analytical dashboard with all its packages, even with the professional plan it allows just one custom dashboard in addition to the standard | Pardot’s reporting is impressive where it offers 5 B2B marketing analytics dashboards to all Plus & Advanced users. |
You can customize reports with Enterprise plan | Salesforce Pardot comes with multiple reports that’re available to customize. With a standard account, you will be able to customize countless metrics & generate reports. |
Pardot offers all types of dashboard customization possibilities across each of its plans. HubSpot requires an Enterprise plan to access revenue, campaign-based reports, and more.
HubSpot Marketing Hub | Salesforce Pardot |
HubSpot has diverse A/B testing capabilities such as testing of landing pages, emails, CTAs with the involvement of AI & Machine learning technologies. | On the other hand, Pardot’s A/B testing is quite interesting where it offers A/B email toggling, copying of the best performed A/B testing version for its Plus & Advanced plans. |
HubSpot’s Marketing Hub comes with an enriched Ads management platform where you can connect with all supported Ad networks & create an audience base, identify performance using a free CRM hub. | Pardot doesn’t come with any Ad management features. It allows to integrate Google AdWords on its Advertising Studio Platform. |
HubSpot’s Marketing Hub offers feature-rich landing page creation & blog platforms. It allows customizing the visual look of the page with sliders & image galleries. | Pardot provides content creation & management features through other solutions available in the Salesforce Marketing Cloud. Also, Pardot doesn’t provide rendering of third-party hosted CSS tags. |
HubSpot provides static or dynamic updating of contacts to nurture leads based on buyer’s behavior. | Pardot offers flexible segmentation tools to build lists for sales and nurturing based on the buyer’s journey, interest, job titles & more. |
HubSpot Marketing Hub | Salesforce Pardot |
HubSpot Marketing Hub offers deployment over Cloud, Web-based, and SaaS-based environments. | Pardot provides deployments on Cloud, SaaS, Web-based applications & other platforms like Mac, Windows, Linux & Android. If you’re using Pardot on a Mac, you might find it helpful to check out this post on freeing up space to ensure your device runs smoothly. Pardot offers a sandbox environment for select plans to test complex marketing automations and campaigns |
HubSpot also offers Forums, Phone support, Live chat software support and Rep, Chat & other knowledge base, and educational resources like the HubSpot academy | Pardot users can get in touch with designated client advocates, access Pardot Customer Hub, Knowledge base & the Trailblazer community. Pardot has a more vibrant community and easy-to-learn modules. |
Both Pardot and HubSpot offer an outstanding customer support experience. Both platforms deliver educational programs, training, articles, certification programs, etc. to reap more benefits to the business but Salesforce Pardot offers more resources to understand the software.
HubSpot Marketing Hub | Salesforce Pardot |
HubSpot has 4 different subscription plans namely Free, Starter, Pro & Enterprise. | Pardot offers 4 subscription plans such as Growth, Plus, Advanced & Premium plans. |
HubSpot’s Free subscription comes with the utmost basic features with limited content capabilities and a Starter with Annual billing ($50/month) for solopreneurs with basic features. | Pardot is widely used by Enterprise businesses and Medium-sized organizations where its base plan includes most of the features to track and leverage email & integrations. |
However, Pardot pricing and Hubspot pricing are based on the number of contacts in a user’s database. For the initial stages of the business, HubSpot might be an ideal choice where the contact list base is limited to thousand. Once your business scales, you would probably need to invest in higher subscription plans to manage the contact list.
Salesforce Pardot. The reason for choosing Salesforce Pardot is because it is a full-featured marketing automation solution that your business will never outgrow. Once you implement Pardot there is no need to worry about scalability. You can’t simply go wrong if you choose either of the marketing automation platforms, Pardot & HubSpot Marketing Hub are incredibly comprehensive platforms that offer a wide range of features to propel your business. Some effective points you can consider while choosing between HubSpot and Pardot.
Are you new to the marketing automation game? LevelShift can help. Our Salesforce Consulting services will point you in the right direction. Make the perfect choice for your business. We will help you pick the perfect solution, set up processes and stand in the sidelines rooting for you as you chase new marketing goals.
1. What is better, Pardot or HubSpot?
Both HubSpot and Pardot are strong players, but for B2B companies with complex sales cycles, Pardot might be the superior choice. Pardot offers powerful lead scoring, segmentation, and nurturing tools.
2. Who is HubSpot’s biggest competitor?
Pardot is one of the biggest contenders in the marketing automation space. The other key players include Mailchimp and ActiveCampaign.
3. What is Pardot best for?
Pardot offers robust lead nurturing workflows, advanced segmentation, deep integration with Salesforce, and lead scoring.
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