The Ultimate Guide to Optimizing Your Salesforce CPQ with LevelShift’s Health Check

Your Salesforce Configure, Price, Quote (CPQ) system is the engine driving your sales process. But is it running at peak performance? A healthy CPQ system is critical for sales success, as it ensures accurate quotes, faster deal closures, and improved customer satisfaction. Conversely, a poorly functioning CPQ system can result in lost deals, revenue leakage, and frustrated sales teams. 

To bridge this gap and ensure your CPQ system operates at its best, let’s explore why a CPQ health check is essential and how LevelShift’s comprehensive CPQ Health Check pack can help you achieve peak performance. 

What is a CPQ Health Check, and Why is it Crucial?

A Salesforce CPQ Health Check is a comprehensive evaluation of your CPQ system to identify potential issues, shortcomings, and opportunities for improvement. It is a deep dive into your CPQ setup, configuration, user adoption, and performance to assess its overall health and alignment with your business goals. It assesses product and price rules, configuration attributes, approval processes, and overall system performance.  

Key Benefits of a CPQ Health Check 

A CPQ Health Check offers numerous advantages for businesses: 

• Optimized Sales Processes: Improved quote-to-cash cycle, reduced sales cycle length, and increased win rates.  
• Enhanced Quote Accuracy: Minimized pricing errors, accurate discount calculations, and compliant quotes. 
• Increased User Adoption: Improved user experience, increased system utilization, and higher user satisfaction. 
• Boosted Revenue: Optimized pricing strategies, upselling and cross-selling opportunities, and reduced revenue leakage. 
• Cost Reduction: Streamlined processes, eliminated manual tasks, and optimized resource allocation. 

Transform Your Quote-to-Cash Processes with LevelShift 

LevelShift understands the critical role CPQ plays in your sales operations. Our CPQ Health Check ensures that your Salesforce CPQ system performs optimally, delivers accurate quotes, and drives productivity across your sales processes. By evaluating every facet of your CPQ setup, we provide the insights and recommendations necessary to enhance performance and achieve your business goals. 

A healthy CPQ configuration is the backbone of a robust revenue engine. LevelShift’s Salesforce CPQ Health Check offers a comprehensive diagnostic to identify potential bottlenecks, optimize your sales process, and unlock revenue growth. Let’s ensure your CPQ is not just functioning but thriving.

Tim Feng
Head of Revenue Cloud Practice

Why Choose LevelShift’s CPQ Health Check?  

When conducting a Salesforce CPQ Health Check, it is crucial to evaluate various components to ensure your CPQ system is optimized and functioning smoothly. Our Health Check covers all critical components of your Salesforce CPQ system.  

Comprehensive Component Evaluation 

1. Product Configuration

• Product bundles: Assess the configuration of product bundles for correct dependencies and options.  
• Configurator rules: Review the logic and implementation of configuration rules to ensure they meet your business needs.  

2. Pricing and Discounts

• Price books: Verify the accuracy and structure of your price books to ensure alignment with current pricing strategies.  
• Discount schedules: Evaluate discount schedules, including volume and promotional discounts, for accuracy.  

3. Quote Templates and Documents

• Quote templates: Review the design and content of quote templates to ensure they meet branding and compliance requirements.  
• Document generation: Check document generation rules to ensure all necessary documents are created accurately.  

4. Approval Processes

• Approval workflows: Examine approval workflows for quotes and discounts to ensure they align with business rules and function optimally.  
• Escalation paths: Assess escalation paths and exception handling to ensure smooth operations during high-value or complex quotes.  

5. Contract Management

• Contract templates: Review contract templates for completeness and adherence to legal and business standards.  
• Renewals and amendments: Evaluate the processes for renewals and amendments to ensure automation and accuracy.  

Performance Optimization 

Identify and address inadequacies to enhance system performance:  

• System performance: Optimize load times and response rates to improve user experience.  
• Data load and integration: Evaluate data import/export processes and integrations to identify and resolve bottlenecks.  

User Experience and Adoption 

Ensure your team is leveraging Salesforce CPQ to its fullest potential:  

• User interface: Assess the user interface for ease of use and identify areas for improvement.  
• User training: Provide recommendations for additional training to boost user proficiency and adoption.    

Strategic Recommendations 

Receive a detailed report with:  

• Findings: A comprehensive overview of the assessment results for each CPQ component.  
• Actionable insights: Specific recommendations for optimizing your CPQ setup.  
• Implementation plan: A step-by-step guide to address issues and implement recommended changes. 

Future-Proofing Your CPQ

Prepare for growth and adaptability with:  

• Scalability: Ensure your CPQ setup can scale to meet your business needs.  
• Adaptability: Review flexibility to adapt to future changes in business processes or product offerings. 

LevelShift’s Four-Step CPQ Health Check Process

Enhance your sales cycle and drive revenue with our expert CPQ Health Check. We diagnose, recommend, and support your path to CPQ success.  

Here’s the roadmap to your CPQ Health Check journey: 

CPQ Quick Start Implementation with LevelShift

LevelShift’s tailored Quickstart and Accelerator packages swiftly implement your Revenue Cloud journey. Our unique models ensure the timely delivery of optimal solutions, empowering your sales team to accelerate the quote-to-cash process. Explore our CPQ MVP QuickStart, CPQ Flex QuickStart, and CPQ Refresh packages to find the perfect fit for your business.  

Partner with LevelShift for CPQ Excellence 

LevelShift’s CPQ experts are here to optimize your CPQ system. We help drive revenue growth by streamlining your sales process, enhancing quote accuracy, and boosting productivity.  

 Contact us today to schedule your CPQ health check.